Terms of Use

1. Acceptance of Terms

Welcome to Bioluga. These Terms of Use ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use our website.

2. Use of Website

You agree to use our website only for lawful purposes. You must not:

• Use the website in any way that violates applicable laws or regulations
• Use the website in any way that could damage, disable, or impair the website
• Attempt to gain unauthorized access to any part of the website
• Use the website to transmit malicious code or viruses
• Scrape, harvest, or collect data from the website without authorization
• Use the website to impersonate any person or entity

3. Intellectual Property

All content on our website, including text, images, graphics, logos, trademarks, and software, is the property of Bioluga or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our prior written consent.

4. Product Information

Product information displayed on our website is for informational purposes only. We make no representations or warranties about the accuracy, completeness, or reliability of product information.

Important: Specialized formulas (such as CRENA™ LF and HA) and the Mealuga Clinical Nutrition portfolio are Foods for Special Medical Purposes (FSMP) intended for the dietary management of specific medical conditions and MUST be used under medical supervision. Always consult your healthcare provider before using any specialized formula.

5. Medical Disclaimer

The information on our website is not intended to provide medical advice, diagnose, treat, cure, or prevent any disease. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay in seeking it because of something you have read on our website.

6. User Accounts

If you create an account on our website, you are responsible for maintaining the security of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

For Healthcare Professional (HCP) accounts, access is restricted to verified medical practitioners. You represent and warrant that you are a qualified healthcare professional with a valid medical license or professional registration.

7. Limitation of Liability

To the fullest extent permitted by law, Bioluga shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or services.

In no event shall Bioluga's total liability exceed the amount you paid (if any) to access our services.

8. Indemnification

You agree to indemnify and hold harmless Bioluga, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these Terms.

9. Termination

We reserve the right to terminate or suspend your access to our website at any time, with or without cause, including for violations of these Terms.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the website after changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles.

12. Contact Us

If you have questions or concerns about these Terms, please contact us: